Zocdoc is not a platform that hosts online therapy, but is instead an online directory for different types of medical providers, including therapists. Email ( Contact form on the website ( ).Offers financial aid: Yes, sliding scale payment from select providers Here are our eight picks for the best online therapy providers in 2023.Ĭons Not a platform that hosts online therapy itself Our Reviews Team had trouble finding a therapist who accepts Medicaid or Medicare Does not provide cost estimates for careĪccepts Medicaid: Depends on the providerĪccepts Medicare: Depends on the provider We also considered each service’s cost and looked for hidden fees, talked with customer service about questions its website didn’t answer, confirmed potential insurance coverage, including both Medicare and Medicaid, and read reviews from actual users to compare positive and negative experiences with each platform. While our Reviews Team tested each site, we looked at whether each platform was intuitive and easy to use. Our team mystery shopped each platform, which included signing up, trying to schedule appointments, and browsing potential therapists in different states. Our Reviews Team looked at the different online therapy platforms currently on the market to identify the best options. The best online therapy platforms can help eliminate barriers to mental health care, like transportation issues, limited mental health professionals in your area, mobility issues, and cost. Online therapy, also called teletherapy, virtual therapy, or online counseling, can be a good option to address your mental health concerns in a convenient way.
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